FAQ | Shop4Seniors

Have any questions?

See if the answer is below. If not, please direct all general questions to Shop4Seniors President Robert Esgro.

  1. You will receive the contact information for a senior from your coordinator.

  2. Give the senior a phone call to introduce yourself. Have a little conversation with them if you can! Times are hard and it's easy to get lonely.

  3. Verify their address and that the grocery list provided to you by your regional coordinator is accurate to clear up any confusion you may have.

  4. Ask them when they need the groceries by and schedule a time that works for both of you to deliver groceries.

  5. Ask them at which store they would prefer you to shop for their groceries.

  6. Ask them what their payment type will be. You will likely receive cash or a check, cash,  but for some on food stamps, the process is a little different.

  7. Shop for their groceries while following all safety protocols listed on our website and on the CDC's website.

  8. Pay for the groceries with whatever payment method is easiest for you or EBT card if applicable. You will be reimbursed for the amount of money you spend on groceries.

  9. You must take the receipt from the grocery store. The receipt serves as proof of how much the groceries cost.

  10. Deliver the groceries to their address.

  11. Receive reimbursement for the groceries in the form of a check or cash.

  12. Remember that we are doing this on a volunteer basis so do not take any tips.

  13. Call or email your coordinator every time you make a delivery to let them know everything was successful!

  14. If at any point you get confused or need help, please don't hesitate to reach out to your coordinator. We are here to help you help others!

While Shop4Seniors would love to help everybody who needs it, our listed areas represent the places where have an expansive list of volunteers.  Prospective recipients outside of areas listed on the website are still encouraged to reach out to Robert Esgro at rte5046@psu.edu to be considered on a case-by-case basis. Prospective volunteers are encouraged to reach out to their nearest regional coordinator.

Yes and no. While you are at the grocery store, you will pick up the groceries that your recipient requested and pay for them at the register with your own money. Make sure that you take the receipt with you. When you deliver them to the recipient's house, the recipient will reimburse you for the amount you paid on the receipt, usually in the form of a check. We strongly ask that you please refuse any type of extra payment, like a tip or delivery fee, as we are volunteers providing a service to folks who need our help!

Yes, absolutely! Typically, we coordinate between a volunteer and recipient so that a volunteer will pick up the recipient's EBT card and pin number, then continue to shop as he normally would. If you are on SNAP, please reach out to your regional coordinator to let him know after signing up as you normally would.

Yes, depending on what area you live in and the urgency for deliveries in that area. For example, prospective volunteers without cars who live in Philadelphia and Pittsburgh are strongly encouraged to apply to volunteer, whereas prospective volunteers in less dense areas like York County may find it more difficult to help out. We may request that volunteers without cars use public transit to Reach out to your regional coordinator after you sign up as you normally would to let him know that you don't have a car.

We're on Venmo! Please direct all donations to @ShopForSeniors on Venmo, anything helps!

Contact Us

80 S Ithan Avenue

Villanova, PA 19085

rte5046@psu.edu

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